Track your order
Sophie
Last Update a year ago
At zoodirect.com, we want to make the wait as pleasant as possible. Here's how you can track your order with a smile.
Receive the shipping e-mail
When your order is ready for shipment, we'll send you an e-mail full of good news. It's like a secret message telling you, "Your kibbles are on their way, get ready for some gourmet moments!"
Use the "Track my order" page
To keep an eye on the arrival of your parcel, go to our zoodirect.com website and click on "Track my order". Enter your e-mail address (the one you used for the order) and the order number. Don't panic, you'll find the number in your customer area or in the confirmation e-mail. It's like solving a riddle with your favorite fur ball!