I can't use my coupon

😕💳 We're sorry to hear you're having trouble redeeming your coupon. We understand that you want to take advantage of the benefit or discount associated with this coupon, and we're here to help you resolve this issue.

Here are some steps you can take to ensure that you use your coupon correctly:

1️⃣ Carefully check the coupon's terms of use, such as expiration date, eligible products, quantity restrictions, etc. Make sure you respect all these conditions.

2️⃣ Make sure you enter the coupon code correctly during the checkout process. Codes are often case-sensitive, so be sure to respect both upper and lower case.

3️⃣ Check if the coupon is valid for your current order. Some coupons may have specific restrictions, such as a minimum purchase amount or a specific product category.

If, despite these steps, you are still unable to redeem your coupon, please contact our customer service department. Provide them with the details of your order, as well as the coupon code, so that they can investigate the situation and provide you with personalized assistance.

We're here to help you solve the problem so you can enjoy your coupon. Your satisfaction is our priority, and we will do everything we can to help you in this situation.

🛍️🔖 Thank you for your understanding and patience. We apologize for any inconvenience caused and are committed to finding a solution quickly.